Live Sale Rules & FAQ

Live Sale Rules & FAQ

Hey there! Thanks so much for joining our live sale. We have live shopping in our exclusive VIP group, on our business page on Facebook and on TikTok.

We are here to have fun, find some amazing crystals, minerals and witchery supplies, and to meet new people! 

Below are the rules and some FAQ to help you enjoy your experience. 

FAQ:

- The live sale new customer form can be found HERE

- Our international customers will have a custom listing with their name and the items they have claimed put on our Etsy shop HERE

- USA Customers will receive a Square invoice to the email address you provided in the new customer form. (This may change to a listing here on the website in the future).

- Shipping is based on the weight of the items purchased and where they are shipping to. The minimum amount for shipping is $6. International shipping is more expensive and will automatically have insurance included in the shipping price. 

- Afterpay is available upon request for invoices over $100. A small fee based on the purchase price will be applied to your invoice if you select Afterpay. Please make sure you have already signed up for Afterpay and have been approved before claiming. This helps you know the budget you are approved for. 

- Live show invoice payment is due by the within 24h of me sending the invoices, by 11:59pm est. (IE: Live is on Saturday, payment is due by Sunday at 11:59pm est). If something happens, please contact me ASAP so we can discuss your basket. Payment not received by the cutoff will result in baskets being returned to the shop and items are available for anyone else to claim. 

 

RULES:

  • Be respectful to me, my assistant(s) and your fellow people in the lives. Any disrespectful behavior, slurs, abusive language, or anything of the like will earn you an immediate ban. No politics. Don't be a dick.
  • For new buyers, a $25 deposit is required via Venmo. This will be applied as a credit to your invoice. If you do not pay your invoice (ghosting), you will lose the deposit. Ghosted deposits will not be applied to future invoices.
  • Claims are based on who I see first on my screen. You will always see yourself first on your own device. Ben confirms on his laptop if he is available. We play fair here!
  • DO NOT claim if you have no intention to pay. Lives are a ton of work, and it's not fair to me or to the other customers. Serotonin is available elsewhere without causing damage. 
  • Claims must be made by typing "sold price", "claim price" or if you love us, "sold item price"
    (Example: sold $20, claim $20, sold tower 2 $20)
    We can't accept "sold" "claim" or just the price due to lag on the platforms.
  • Once an item is claimed, there are no put backs. Upgrades (if available) are allowed. 
  • If the payment is late and there's been no communication with me, your basket will be returned to the shop and items are available for anyone else to claim. 
  • Ghosting or non payment will result in removal from the VIP group/Discord (if you are in it) and a loss of your deposit. You will be banned from lives. 
  • If there are any issues with your order, please send an email to: DarkStarCuriositiesInfo@gmail.com

 

Thank you again for joining us! If you love what you got, please feel free to share on social media with the tag #DarkStarCuriosities !

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